Tag: Artificial Intelligence
RIA Edge Podcast: Client-Centric Growth and Innovation with Jon Beatty

RIA Edge Podcast: Client-Centric Growth and Innovation with Jon Beatty

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The future of RIAs is being shaped by technology, talent, and a renewed focus on client-centric leadership.

In this episode of the RIA Edge Podcast, host David Armstrong talks with Jon Beatty, head of advisor services at Charles Schwab, on the eve of Schwab Impact, about how the industry is adapting to the accelerating pace of technological change and what qualities differentiate the most successful advisory firms. 

In the conversation, you’ll hear:

  • What Beatty looks forward to the most at Schwab Impact, the firm’s annual conference for advisors and industry executives—and it’s not only what’s happening on the stage.
  • The takeaways from Schwab’s most recent Independent Advisor Outlook Study that Beatty found most revealing.
  • How some firms are maintaining, or even growing,  profitability even as they add new client services on top of a fixed revenue base.
  • How the most successful advisors are evolving in their use of technology, including artificial intelligence.
  • The key to balancing scale and efficiency without sacrificing personalized client service.
  • The most critical metric RIAs have to track meaningful growth.

Resources:

 Connect With David Armstrong:

Connect With Jon Beatty:

About Our Guest:

Jon Beatty is a member of Charles Schwab’s Executive Council. As Managing Director and Head of Schwab Advisor Services, he oversees the business that serves over 16,000 independent advisory firms that trust Schwab with $4.7 trillion in assets under management. 

Schwab Advisor Services provides RIAs with everything they need for custody and beyond, including innovative technology, the latest wealth management solutions, and an unmatched breadth of solutions to help advisors take their businesses further, all powered by more than 3,000 dedicated Advisor Services employees. 

You likely won’t meet anyone more passionate about helping independent advisors succeed than Jon. He joined Schwab 28 years ago and has been a member of the Advisor Services leadership team for 16 years. Jon has dedicated his career to working with RIAs and loves to hear from clients and prospects on how Schwab can best meet their needs.

Jon has a bachelor’s degree in political science from Wittenberg University. He is registered with the National Association of Securities Dealers, Inc., and holds Series 7 and 9/10 registrations.

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RIA Edge Podcast: Integrated Partners’ Andree Mohr on Sophisticated Financial Planning and the ‘Ceiling of Complexity’ That Holds Some RIAs Back

RIA Edge Podcast: Integrated Partners’ Andree Mohr on Sophisticated Financial Planning and the ‘Ceiling of Complexity’ That Holds Some RIAs Back

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Live at the recent MarketCounsell Summit in Las Vegas, David Armstrong chats with Andree Mohr, president of Integrated Partners, a unique advisory platform assisting entrepreneurial advisors in scaling their businesses through strategic CPA partnerships. 

Mohr covers Integrated’s origin story and the dynamics of integrating wealth management services into accounting firms. The discussion highlights the importance of putting the client’s needs first in the business partnerships Integrated pursues and how that can sometimes require humility and adaptability on the part of the advisor. 

 Mohr discusses the technology advancements fueling the “personalization at scale” goal that most growth-minded advisory firms strive for,  and the need for advisors to evolve into “expert coordinators of experts” leveraging partnerships to address complex client needs. 

Highlights from this episode include:

  • Integrated Partners’ strategy of partnering with CPAs.s
  • What happens when advisors hit the “ceiling of complexity” when coordinating insurance, taxes, estate planning, and investment portfolios
  • Why client retention is really the key to growth, and how advisors can use their own stories to turn those clients into “rabid fans” and natural referrals.  
  • The importance of curating expert networks to bring more services to clients and the challenges some advisors have with outsourcing. 
  •  The impact AI will have in bringing higher degrees of specialization and personalization to financial services.

Resources:

Connect With David Armstrong:

Connect with Andree Mohr:

About Our Guest:

Andree supports growth on many levels as the President of Integrated. In this role, She oversees the day-to-day operations, manages budgets, and drives the firm’s key objectives to ensure the consistent and healthy growth of the organization. A particular passion of hers is helping entrepreneurial-minded financial advisors implement strategic operations that enhance efficiencies, foster practice growth, and bring their business visions to fruition. Through Integrated’s CPA Alliance program, she assists CPA partners in monetizing their most trusted advisor status while simultaneously aiding clients in their financial planning and tax needs.

She is also the co-author of “Center Stage: How to Become the Star of Your Practice” along with Matt Ackermann. The book focuses on operational, team building, and business processing efficiencies to help empower advisors to streamline their practices. The end result: advisors will have a roadmap to grow their business, leave a lasting legacy, and ultimately provide a boutique, concierge, memorable experience for their clients.

Her professional background includes graduating from Northeastern University, with an emphasis on experiential learning. She has been supporting advisors in various capacities for the last 13 years and truly enjoys helping them with their growth endeavors, facilitating business optimization, and ultimately watching them realize their goals.

Rounding out her life involves spending time with her husband and twin daughters, passionately cheering on the New England Patriots, traveling, and supporting charitable causes that are important to her.

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